How an Employee Satisfaction Survey Benefits Your Business

The data you will get from an employee satisfaction survey will benefit your business in a number of ways. It will let you know how your employees feel about and perceive your leadership, the general work culture, as well as their co-workers. A well-designed survey will allow you to analyze the level of satisfaction of your employees regarding their work environment. A survey can be especially helpful for you if you want to know your employees’ opinions, analyze the issues within the environment of your business, identify and prevent potential problems, and measure the impact of a specific change in the set-up of your organization.

An employee satisfaction survey will also help your business maintain a positive work culture. When you have satisfied employees, you can expect efficient output. Surveys that are implemented well can contribute in the development and growth of your company as well. The survey responses can give you the opportunity to understand how you can keep, attract, and train efficient employees. Surveys will make your employees feel valued because they will know that their feedback and contentment are important to you.

Aside from helping you with staff retention, survey insights will also lower your operational costs and significantly increase productivity and profitability. One of the best and most cost-effective ways to conduct an employee satisfaction survey is through the use of a free online survey software and questionnaire tool.

There are a few things to consider when choosing your survey software. It should be easy to use, allowing you to customize existing templates as well as design a new one. Choose software that makes use of an integrated mailing system. This feature will help you send email invitations to your employees, keep track of their answers, and send reminder notices. Your software must also be able to secure the confidentiality of the survey data.

5 Key Things About Employee Feedback Survey

Human capital in organizations carry the objectives of the company forward. Engaged employees help companies to grow and expand as planned. Disengaged employees tend to be a drain on the organization in a manner that will be difficult to isolate or identify in time. Relying on an employee feedback survey can turn an equation on its head and transform employees from disengaged to engage. We take a close and careful look at the five compelling reasons for conducting an employee feedback survey.

Understanding the true employer-employee relation

Organizations take relations with employees for granted and proceed on assumptions. However, at some point of time, the relations sour for want of incorporating changes, leading to piquant situations. It is prudent to avoid such situations by understanding the shortcomings on both sides.

Reactions to new policies

Organizations need to be truly dynamic to achieve success.  Resistance to change is generally observed among employees. The sharpest minds in management have often resorted to assessing the probable reactions of employees before rolling out changes. An employee feedback survey will also help to subtly inform employees through the survey about anticipated changes. 

Comparative analysis

The feedback obtained from employees can be very effective to carry out a detailed comparative analysis of the organization vis-a-vis industry standards and competitors. Issues that plague organizations can be either unique to the company or a common factor across the industry. Knowing more about the nature of the issue will help to address it better, by looking at ways in which the industry has successfully dealt with such issues.

Having the finger on the pulse of employees

It is possible to gauge the exact mood and pulse of employees from the responses to specific questions. This will help management to take decisions that will improve employee confidence and morale in the workplace.

Seeking practical ideas and inputs on challenges

 

Employees across various levels are the foot soldiers on the ground. They have a different perspective and understanding of market forces and competitors at a different level altogether. This micro level understanding is a crucial input for taking effective decisions on a macro level.