All HR practices
are geared towards building a relationship between employers and employees. And
surveys have always been a vital source of information to seek the opinions of
employees. Attrition has dogged all organizations, regardless of size or
success. While it is nearly impossible to plug attrition, it is possible to
reduce the drain of resources with suitable HR measures. And internal surveys
to ascertain job satisfaction are time tested measures that have improve
employee morale.
Feedback on policies
More often than
not, policies designed in the boardroom may fail to make an impact among employees.
When managements continue to implement such policies without gauging their
effect, it can lead to employee discontent. The easiest method of overcoming
this is to conduct a detailed survey that will provide inputs for modifying the
policies. Such modifications have helped reshape policies into a successful
collaboration between management and employees.
Offering a channel to voice opinions other than grievance
redressal
One of the most
important roles of an internal survey is the addressing of issues that fall in
grey areas. Some of the issues of an employee may not fall under the purview of
a grievance redressal mechanism. However, the issues may add up into a reason
to look for other job opportunities. Surveys help address these grey areas by offering
a channel and an opportunity for employees to voice opinions and concerns. This
lends dignity and respect to employees who will then begin to feel comfortable
in the job.
Low levels of job satisfaction – one of the most important
factors for attrition
Low levels of job satisfaction have been recognized as one of the most important reasons for a job
change. It is incumbent upon companies to ensure that employees are happy with
their jobs. Feeling the pulse of employees and the reasons for dissatisfaction
can resolve issues and help plug attrition. By showing an intent to address
problems, employers convey the right message to employees. And employees tend
to show greater loyalty to employers who take care of their needs. Respect in the workplace is important for a harmonious
relationship and that includes seeking opinions of employees.
