Take the Feedback of Your Survey in Real Time with Online Survey Tool

Pivotal to successful management of an enterprise is the need for having a finger on the pulse of employee satisfaction. Human capital is of prime importance across all businesses, driving success with greater morale. An employee feedback survey can be instrumental in gauging the morale and motivation levels of employees and help to introduce measures, if necessary to improve levels. The feedback, needs to be on a real time basis for greater impact and timely intervention. We walk you through the benefits of an employee feedback survey on real time basis.

Resistance to change and reformist management policies

In keeping with new management decisions to streamline operations and bring about greater efficiency, administration may sometimes implement reformist agendas. Across various levels of hierarchy, resistance to change is likely to be witnessed and is actually a foregone conclusion.  However, managements can induce a sense of belonging among the workforce by soliciting their opinions regarding the changes that have been implemented.  The same exercise can in fact be conducted prior to the introduction of change. It is possible that practical inputs can help to tweak the policy to bring in better results with wider acceptance.

Greater confidence in anonymity

Oftentimes, the structure of management and a very large workforce may prevent employees from voicing concerns about developments.  This could be out of misplaced concerns regarding the acceptability of the inputs or the expected reactions. The best way to achieve feedback without triggering apprehensions is to offer employees the options of recording their feedback online without fear of being identified.  Real time feedback can help organizations to initiate suitable intervention, if the need arises and improve morale of the employees.

Automated generation of reports

 

Organizations regardless of the size or nature of operations, do not definitely have the resources to employ a dedicated manager to monitor the feedback. The nature of such duties are inevitably dual. With online survey tools for employee feedback survey the automated generation of reports reach the manager tasked with evaluating feedback.  This helps in saving resources while offering real time feedback to the concerned resource for suitable intervention or action.

Online Survey Tools Are Helpful in Growing Business

Successful businesses rely on surveys to seek the opinions of clients, and to feel the pulse of customers. Surveys help to increase productivity and improve quality of products or services based on inputs from clients. Let us take a close look at online survey tools and their use in business.

What are Market Research Online Survey Tools?

The survey tools are simple questionnaires designed to elicit responses from clients regarding some or all aspects of the business. The innovative ideas of the company are also shared through online survey platforms. Market research online surveys are tools that help businesses to scale up with great speed, with valuable inputs from clients on virtually real-time basis. Products or services that are rolled out are sometimes dovetailed with online surveys to establish customer response by

1)    Engaging clients and seeking feedback on products/services

2)    Sending across a message that the organization values the opinions and feedback of the customer

3)    Understanding the need to modify services or products to meet the expectations of clients

4)    Understanding the subtle differences across regions

What are the types of market research online surveys?

1)    Performance tracking surveys.  This helps to obtain firsthand information about the interaction of employees with clients.

2)    Follow up surveys. This helps to obtain valuable insights about the products or services through the opinions of customers. It helps clients to understand that the company values the opinions of customers.

3)    Customer demographics survey helps to know more about their preferences and needs.

4)    Crowd sourcing helps in soliciting ideas for new names, logos or products.

How to create market research online surveys?

There are many online survey creation services offering free and paid services. The tools offered are easy and flexible to choose and incorporate in the questionnaire.Options such as pop up assistance, and additional questions to get a better response help to make the experience better and enriched.  Paid tools offer additional resources, allowing the clients to customize and use own logo and data. Survey questions are created to appear in a more interesting manner, with multiple choice answers, rating scale, drop downs and rankings etc.

How an Employee Satisfaction Survey Benefits Your Business

The data you will get from an employee satisfaction survey will benefit your business in a number of ways. It will let you know how your employees feel about and perceive your leadership, the general work culture, as well as their co-workers. A well-designed survey will allow you to analyze the level of satisfaction of your employees regarding their work environment. A survey can be especially helpful for you if you want to know your employees’ opinions, analyze the issues within the environment of your business, identify and prevent potential problems, and measure the impact of a specific change in the set-up of your organization.

An employee satisfaction survey will also help your business maintain a positive work culture. When you have satisfied employees, you can expect efficient output. Surveys that are implemented well can contribute in the development and growth of your company as well. The survey responses can give you the opportunity to understand how you can keep, attract, and train efficient employees. Surveys will make your employees feel valued because they will know that their feedback and contentment are important to you.

Aside from helping you with staff retention, survey insights will also lower your operational costs and significantly increase productivity and profitability. One of the best and most cost-effective ways to conduct an employee satisfaction survey is through the use of a free online survey software and questionnaire tool.

There are a few things to consider when choosing your survey software. It should be easy to use, allowing you to customize existing templates as well as design a new one. Choose software that makes use of an integrated mailing system. This feature will help you send email invitations to your employees, keep track of their answers, and send reminder notices. Your software must also be able to secure the confidentiality of the survey data.

5 Key Things About Employee Feedback Survey

Human capital in organizations carry the objectives of the company forward. Engaged employees help companies to grow and expand as planned. Disengaged employees tend to be a drain on the organization in a manner that will be difficult to isolate or identify in time. Relying on an employee feedback survey can turn an equation on its head and transform employees from disengaged to engage. We take a close and careful look at the five compelling reasons for conducting an employee feedback survey.

Understanding the true employer-employee relation

Organizations take relations with employees for granted and proceed on assumptions. However, at some point of time, the relations sour for want of incorporating changes, leading to piquant situations. It is prudent to avoid such situations by understanding the shortcomings on both sides.

Reactions to new policies

Organizations need to be truly dynamic to achieve success.  Resistance to change is generally observed among employees. The sharpest minds in management have often resorted to assessing the probable reactions of employees before rolling out changes. An employee feedback survey will also help to subtly inform employees through the survey about anticipated changes. 

Comparative analysis

The feedback obtained from employees can be very effective to carry out a detailed comparative analysis of the organization vis-a-vis industry standards and competitors. Issues that plague organizations can be either unique to the company or a common factor across the industry. Knowing more about the nature of the issue will help to address it better, by looking at ways in which the industry has successfully dealt with such issues.

Having the finger on the pulse of employees

It is possible to gauge the exact mood and pulse of employees from the responses to specific questions. This will help management to take decisions that will improve employee confidence and morale in the workplace.

Seeking practical ideas and inputs on challenges

 

Employees across various levels are the foot soldiers on the ground. They have a different perspective and understanding of market forces and competitors at a different level altogether. This micro level understanding is a crucial input for taking effective decisions on a macro level.

How Job Satisfaction Survey Improves Employee Retention?

All HR practices are geared towards building a relationship between employers and employees. And surveys have always been a vital source of information to seek the opinions of employees. Attrition has dogged all organizations, regardless of size or success. While it is nearly impossible to plug attrition, it is possible to reduce the drain of resources with suitable HR measures. And internal surveys to ascertain job satisfaction are time tested measures that have improve employee morale.

Feedback on policies

More often than not, policies designed in the boardroom may fail to make an impact among employees. When managements continue to implement such policies without gauging their effect, it can lead to employee discontent. The easiest method of overcoming this is to conduct a detailed survey that will provide inputs for modifying the policies. Such modifications have helped reshape policies into a successful collaboration between management and employees.

Offering a channel to voice opinions other than grievance redressal

One of the most important roles of an internal survey is the addressing of issues that fall in grey areas. Some of the issues of an employee may not fall under the purview of a grievance redressal mechanism. However, the issues may add up into a reason to look for other job opportunities. Surveys help address these grey areas by offering a channel and an opportunity for employees to voice opinions and concerns. This lends dignity and respect to employees who will then begin to feel comfortable in the job.

Low levels of job satisfaction – one of the most important factors for attrition

 

Low levels of job satisfaction have been recognized as one of the most important reasons for a job change. It is incumbent upon companies to ensure that employees are happy with their jobs. Feeling the pulse of employees and the reasons for dissatisfaction can resolve issues and help plug attrition. By showing an intent to address problems, employers convey the right message to employees. And employees tend to show greater loyalty to employers who take care of their needs. Respect in the workplace is important for a harmonious relationship and that includes seeking opinions of employees.